FAQ - Delivery, Orders & Returns

Delivery

When will I get my order?

Each item is made to order and can take around 2-4 days to process and print before shipping.

Where will my order ship form?

I use an on-demand printing company that has facilities worldwide.

Will I be charged customs for my order?

Additional customs and tax fees can occur on some international orders. This is beyond our control and varies widely country to country. Please check your local customs office to see if any duties or taxes may be applied.

My order hasn't arrived, what shall I do?

If you're order hasn't arrived, before getting in touch please first check your order confirmation and check your shipping address is correct. If that all seems in order, contact me at hi@mikeydowdle.co.uk

Orders

Can I track my order?

Once your order is placed, you should receive a tracking link via email.

My order is wrong and/or damaged?!

If this has happened, please contact me as soon as possible with photos and your order number - I'll do my best to resolve it as soon as I can!

Returns

What's your returns policy?

I don't offer returns or exchanges at this time, but please let me know if there's something wrong with your order.

Do you offer refunds?

I can only offer refunds on wrong or damaged orders.